FAQ & Support OFM
Frequently asked questions
All the answers about how SENTARA OFM System V1 works. If your question isn't here, contact support.
General operation
No, absolutely not. SENTARA OFM Assistant generates replies that you read, adjust if needed, and send yourself. The bot does not connect to any platform. It cannot send a message without your action. You keep full control.
A generic chatbot knows nothing about the fan's profile, the detected interest level, or the safeguards specific to this business. SENTARA analyzes intent and profile to suggest a natural, coherent reply, without ever inventing a content promise or exceeding what a human takeover should handle. You don't have to rebuild a prompt for every message: the system applies these rules automatically.
No. The bot cannot send any media content. It also cannot promise content in a reply — if a reply suggests anything of that kind, it's a signal for immediate human takeover.
No. The bot is a standalone interface. It does not read your conversations, does not access your account, and does not connect to any platform. You copy the message manually, paste it into the interface, generate, copy the reply, and send it yourself.
Always. That's the fundamental principle of the system. The bot suggests — you decide. No reply can be sent without your manual action. Responsibility and final judgment always stay with the manager.
Yes, and you often should. The generated reply is a starting point, not a final answer. You can edit it entirely, adjust it, add a personal detail, change a word. It's your conversation — the bot saves you time on the writing.
They are sent to the Anthropic API to generate the reply, then are never stored on our servers — processed on the fly only. Your profile configuration stays stored locally in your browser, never transmitted to our servers. No data is resold or used for advertising purposes. Full detail in our privacy policy.
Using the assistant
Go to the "Configure profile" tab. Fill in the name, personality, tone, style, flirt level, audience, main goal, available offers, and limits. The more precise the configuration, the more tailored the replies will be. Save — the profile is active immediately.
Several options: 1) Edit the reply directly before sending — always possible. 2) Regenerate with a different goal or energy level. 3) Adjust the model's profile to better match your style. 4) Write the reply yourself — the bot is a help, not an obligation.
It's a strategic alert signal. When the bot shows "Recommended" or "Priority", it means the conversation has reached a level of value, sensitivity or complexity that requires your direct intervention. You should take over, validate the real offer details, and handle this conversation personally.
No. V1 prepares and qualifies — it does not close a sale. When a fan shows a clear buying signal, the bot flags it with a Priority Takeover and suggests a preparation reply. It's up to you to take over for the details, exact prices and closing the sale.
Your subscription includes 500 monthly credits. Each generation uses 1 credit. The counter is visible in the assistant interface. It renews automatically every month. Additional credit packs are available if you reach your quota before renewal.
Sales, content and limits
The bot generates a general reply about available offers (based on what you entered in the configuration), without giving an exact price. If you've entered your offers in the profile, it can mention them vaguely. For exact prices, it always flags a Recommended Takeover — it's up to you to confirm.
No, never. Regardless of the configured flirt level, the bot never generates sexually explicit content. The "suggestive, not explicit" setting allows slightly ambiguous, playful replies, but always stays in a non-explicit register. Overly direct requests are redirected gracefully.
When a fan raises an objection or a refusal, the bot generates a reply that accepts gracefully without pushing, and redirects toward a natural conversation. It never pressures a fan after a refusal. The goal is to maintain a positive relationship even without an immediate sale.
The bot detects explicit messages and automatically generates a redirection reply — graceful, non-aggressive, that ends that register without upsetting the fan. It also shows a Priority Takeover so you can monitor how the conversation continues.
Credits & access
Each subscription includes 500 credits per month. 1 generation = 1 credit. Your balance is always visible in the interface, with alerts at 50 and 10 credits remaining. At 0 credits, generation is blocked until the monthly renewal. You can buy additional credit packs (250, 500 or 1000 credits) if needed.
After payment confirmation, you receive an email with a direct access link to the OFM interface. You can also access it directly via the link provided on your purchase confirmation page. Save that link — it's your access point.
Contact support by email: support.sentarasystem@gmail.com. Include the email address used for your purchase and your order number. Guaranteed response within 24 to 72 hours.
Yes, at any time, by sending a request to support.sentarasystem@gmail.com (or directly from the Stripe customer portal if it's enabled on your account). Cancellation takes effect at the end of the current monthly period — no commitment beyond the month already paid.
Limits of V1
V1 is a reply aid, not full automation. Its current limits:
• No connection to OnlyFans — you copy/paste manually
• No conversation memory — each generation is independent
• No automatic selling — the bot prepares, the manager closes
• No automatic sending — you always send it yourself
These limitations will be progressively lifted in future versions.
• No connection to OnlyFans — you copy/paste manually
• No conversation memory — each generation is independent
• No automatic selling — the bot prepares, the manager closes
• No automatic sending — you always send it yourself
These limitations will be progressively lifted in future versions.
Not in V1. Each generation is independent. The bot does not remember previous exchanges with a fan. You can work around this by filling in the context field provided — briefly describe the relevant history before generating.
Planned improvements for future versions:
• Per-fan conversation memory
• Generation history
• Multiple simultaneous model profiles
• Reply performance analytics
V1 customers get priority access to updates.
• Per-fan conversation memory
• Generation history
• Multiple simultaneous model profiles
• Reply performance analytics
V1 customers get priority access to updates.
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